Fully Asked Questions

Chocolate has a shelf life of about 12-18 months, depending on the type and how it is stored. To extend the shelf life of your chocolate, store it in a cool, dry place away from direct sunlight and heat.

Chocolate should be stored in a cool, dry place away from direct sunlight and heat. It’s best to keep it at a temperature between 55-60°F (13-15°C). Avoid storing chocolate in the refrigerator, as the fluctuations in temperature can cause the chocolate to “bloom,” or develop a white film on the surface.

Some chocolate is vegan, but not all. Chocolate is made from cocoa beans, which are plant-based, but many chocolate products contain milk or other animal-derived ingredients. If you are vegan, be sure to check the ingredient list to make sure the chocolate you are buying is suitable for a vegan diet.

Most chocolate is naturally gluten-free, as it is made from cocoa beans, which do not contain gluten. However, some chocolate products may contain gluten as an ingredient or may be processed in facilities that also process wheat, so be sure to check the ingredient list if you are following a gluten-free diet.

Chocolate that has gone bad will typically have a sour or rancid smell and may taste bitter or off. It may also develop a white film on the surface, known as “bloom,” which is caused by temperature fluctuations. In general, if the chocolate doesn’t look or taste as it should, it is best to discard it.

Chocolate can be frozen, but it is best to wrap it well in plastic wrap or aluminum foil before freezing to prevent it from picking up any unwanted odours or flavours. Frozen chocolate should be thawed slowly, at room temperature or in the refrigerator, to prevent it from developing a white film on the surface (known as “bloom”).

Chocolate can be melted in the microwave, but it can be easy to burn or seize if not done carefully. It is best to microwave chocolate in short bursts, stirring frequently, until it is fully melted.

At Choc’d Full, we understand that timely delivery of your chocolate products is important to you. That’s why we offer fast and reliable shipping options to ensure that your order arrives as quickly as possible.

• We offer standard shipping on all orders, with an estimated delivery time of 3-5 business days within Mainland Australia.
• For an additional fee, we also offer expedited shipping options with shorter delivery times.

Please note that our shipping times may vary depending on various factors such as product availability and demand and that we are not responsible for any delays caused by unforeseen circumstances such as weather or natural disasters.

During summer, handling fees may be increased to accommodate extra packaging costs associated with insulating parcels.

Yes, we offer custom chocolate orders! Please contact us for more information and to discuss your custom chocolate needs.

Yes, we offer 40% discount for wholesale prices. Please contact us for further details.

Choc’d Full is a brand name of Capital Chocolates, which is a registered food business with the ACT Government, Health Protection Services.

Food Registration ID: 23/000072